Archives: Resources

Visitor visas, visitor records, and electronic travel authorizations

Connecting Ottawa has an information sheet for frontline workers who support clients with visitor visas, visitor records, and electronic travel authorizations.

Message Guide: Building Public Support for Immigrants and Refugees

This Message Guide is intended to help you create and share messaging that will win over Canadian public opinion in support of newcomers. This Message Guide is intended to help you create and share messaging that will win over Canadian public opinion in support of newcomers.

Refugee Hearing Preparation: What to Expect and How to Prepare

This toolkit is a comprehensive guide to the refugee hearing (before, during, and after), how to prepare, and what to expect. It also includes an extensive additional section with resources available to refugee claimants.

Guidance on fees for medical reports

This sheet helps community legal clinics address the high fees doctors charge for medical documents.
It outlines doctors’ obligations and fair billing practices to:

support Ontario Disability Support Program (ODSP) applications, and
reduce barriers for clients needing timely medical records.

It also highlights the rules that require fees to be reasonable and considerate of a patient’s ability to pay.

Talk4Healing

Operated by Beendigen, Talk4Healing is a free, confidential phone, text, and chat service that offers culturally grounded support for Indigenous women across Ontario. The service operates 24 hours a day, 7 days a week.
It provides crisis counselling, referrals, and guidance toward personal healing. It’s available in 14 languages, including English,