Resource collection

Moving out because of fear of violence or abuse

Waterloo Community Legal Services has a tip sheet that explains how a person experiencing domestic violence or sexual abuse may be able to end their tenancy early. The tipsheet explains how to complete a Form N15 – Tenant’s Notice to End my Tenancy Because of Fear of Sexual or Domestic Violence and Abuse - and what must be included when giving...

Tenant and landlord resources from Advocacy Centre for Tenants Ontario

Advocacy Centre for Tenants Ontario has:

• an infographic with 4 steps renters can take if they have problems with heat
• a blog post with 6 questions renters ask about heat

Tenant and landlord resources

Canadian Centre for Housing Rights has:

• A guide for private, public, and non-profit landlords in Ontario that explains their responsibilities under the Accessibility for Ontarians with
  Disabilities Act, 2005 (AODA).
• A self-advocacy kit for renters to learn about the Ontario Human Rights Code, types of discrimination, the Ontario...

Rent increases

Advocacy for Tenants Ontario (ACTO) has: 

• an infographic that explains when rent increases are legal  
• a guide that explains when landlords can apply for an above guideline rent increase (AGI), how to prepare for a hearing to fight an AGI, and what happens after the...

Mould and hoarding

RentSafe has several resources to support people dealing with mould and hoarding issues: 

Mould in housing links to a report on the impact mould has on people’s health, with a section on how to prevent mould and deal with it. There’s also a guide for tenants living with mould, a guide and sample letter for health-care...

Housing rules

The Canadian Centre for Housing Rights (CCHR) has a webpage that explains what Ontario’s housing laws say about renters’ rights and landlords’ responsibilities related to guests, roommates, subtenants and lease assignments.

The Landlord and Tenant Board (LTB) online portal Question and Answer Session (Part 2)

Recorded on July 20, 2023

Join us for further discussion on key tips and strategies for community workers supporting tenants with the LTB online portal. In this special Q+A follow-up session, our housing experts answer questions about the online portal.

We recommend that you watch Part 1 before the follow-up Q+A Session: The LTB online...

Housing tip sheets and videos

Waterloo Community Legal Services has many tip sheets and videos for tenants about housing issues. The 1-page tip sheets cover tenants’ rights, many Landlord and Tenant Board (LTB) notices, and the eviction process. New videos cover the eviction process, when a landlord can enter the unit, and the N11 and N12 LTB notices.

Renting with roommates in Ontario?

This webpage from the Advocacy Centre for Tenants Ontario (ACTO) explains the most common roommate arrangements, what to consider about each, and when the Residential Tenancies Act does not apply.

The Landlord and Tenant Board (LTB) online portal: strategies for tenant advocates

Recorded on April 27, 2023

In 2021, the Landlord and Tenant Board was the first tribunal in Ontario to implement a new online portal system that allows applications to be filed and processed online. For many tenants on a low income with little or no access to the internet or a legal representative, the online portal has not made things easier....