Resource collection

Know Your Rights: Repairs and Maintenance

The Canadian Centre for Housing Rights explains what Ontario housing law says about repairs and maintenance of rental units. It explains the rights and responsibilities of tenants and landlords.

Your landlord wants you to sign a Form N11 “Agreement to end a tenancy.” Should you?

Advocacy Centre for Tenants Ontario (ACTO) has advice for tenants when their landlords ask them to sign an agreement to move out. A landlord and a tenant must sign a Form N11 when they both agree to end a tenancy before its rental period or term ends.

Unlocking the AODA: Housing Provider Obligations under the Accessibility for Ontarians with Disabilities Act

This resource from the Canadian Centre for Housing Rights is designed to inform housing providers and tenants of the responsibilities of housing providers under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

Moving out because of fear of violence or abuse

Waterloo Community Legal Services has a tip sheet that explains how a person experiencing domestic violence or sexual abuse may be able to end their tenancy early. The tipsheet explains how to complete a Form N15 – Tenant’s Notice to End my Tenancy Because of Fear of Sexual or Domestic Violence and Abuse - and what must be included when giving...

Tenant and landlord resources from Advocacy Centre for Tenants Ontario

Advocacy Centre for Tenants Ontario has:

• an infographic with 4 steps renters can take if they have problems with heat
• a blog post with 6 questions renters ask about heat

Tenant and landlord resources

Canadian Centre for Housing Rights has:

• A guide for private, public, and non-profit landlords in Ontario that explains their responsibilities under the Accessibility for Ontarians with
  Disabilities Act, 2005 (AODA).
• A self-advocacy kit for renters to learn about the Ontario Human Rights Code, types of discrimination, the Ontario...

Rent increases

Advocacy for Tenants Ontario (ACTO) has: 

• an infographic that explains when rent increases are legal  
• a guide that explains when landlords can apply for an above guideline rent increase (AGI), how to prepare for a hearing to fight an AGI, and what happens after the...

Mould and hoarding

RentSafe has several resources to support people dealing with mould and hoarding issues: 

Mould in housing links to a report on the impact mould has on people’s health, with a section on how to prevent mould and deal with it. There’s also a guide for tenants living with mould, a guide and sample letter for health-care...

Housing rules

The Canadian Centre for Housing Rights (CCHR) has a webpage that explains what Ontario’s housing laws say about renters’ rights and landlords’ responsibilities related to guests, roommates, subtenants and lease assignments.

The Landlord and Tenant Board (LTB) online portal Question and Answer Session (Part 2)

Recorded on July 20, 2023

Join us for further discussion on key tips and strategies for community workers supporting tenants with the LTB online portal. In this special Q+A follow-up session, our housing experts answer questions about the online portal.

We recommend that you watch Part 1 before the follow-up Q+A Session: The LTB online...