Archives: Resources

My Refugee Claim

My Refugee Claim is a website available in 13 languages that helps refugee claimants:

understand refugee protection in Canada
make a refugee claim
prepare for a refugee hearing
know what to do after the hearing.

Beware: Scammers exploiting new government rebate program to target seniors tipsheet

The Advocacy Centre for the Elderly (ACE) and the Advocacy Centre for Tenants Ontario (ACTO) have created tips to avoid energy program scams. Scammers might use Ontario’s new energy efficiency rebate programs to target seniors and other vulnerable homeowners through fake calls, door-to-door visits, and online ads. The resource explains:

how these scams are always changing
how to recognize real programs
how to help clients get free energy upgrades through trusted government programs.

Record suspensions (Pardons) – Applying to remove a criminal record

Recorded on April 22, 2025
People with criminal records can apply to the Parole Board of Canada for record suspensions to have their convictions removed from their criminal record. A record suspension used to be called a pardon.
With a criminal record, it can be hard to get a job. A record suspension can remove the stigma that comes with a criminal conviction,

Using a trauma-informed approach to support people with legal issues

Recorded on April 16, 2025
Do you work with clients who have or are experiencing trauma?
Are you interested in building your knowledge and developing your skills to understand and respond effectively to the impact of trauma?
Learn how trauma can impact a person’s ability to address legal issues and how legal issues can cause or trigger trauma.

Optimisation des déclarations fiscales : Reprendre le contrôle de vos impôts

Enregistré le 7 avril 2025
Ce webinaire parle des types de revenus et de déductions pris en compte dans les déclarations de revenus, de comment préparer et déclarer vos impôts efficacement, des déductions fiscales et crédits d’impôt auxquels vous pourriez avoir droit et des erreurs courantes à éviter et des solutions aux problèmes courants.