Research Database

CLEO hosts a database of research on public legal education and information and access to justice. We add research reports on an ongoing basis.

Help us make this a useful and comprehensive resource. Let us know if we've missed a report, or if your organization has conducted research relating to public legal education and information or access to justice that's not included here. You can reach us at info@cleoconnect.ca.

Choose your options and click the Apply button. Please note that the more selections you combine, the fewer research resources will be returned as you are narrowing the results.

Filters applied:

Reset all

Legal Topic: All

Produced by: All

Author: All

Showing results 21 to 30 of 269

Sort results by:

image/svg+xml

Victoria Legal Aid: Information services literature scan

This report provides an overview of legal information services provided in Australia, New Zealand, and Canada. It also describes six pieces of research on legal information issues, including two CLEO reports:

Building an understanding of legal capability
Public Legal Education and Information in Ontario Communities: Formats and Delivery Channels

The report was prepared to help an Australian legal aid service provide inform their delivery of public legal information services in their state.

Available in:

English

Author(s):

Randell, Sarah

Produced/Updated In:

2019

image/svg+xml

We Can’t Wait: Preserving Our Affordable Rental Housing in Ontario

This report addresses the state of affordable housing in Ontario, and addresses statistics related to eviction cases at the Landlord and Tenant Board. The researchers found that Ontario has lost more than a quarter of its affordable rental housing and no-fault evictions are on the rise. The report calls for government reforms to preserve and increase the supply of affordable rental units in Ontario.

Available in:

English

Author(s):

Advocacy Centre for Tenants Ontario (ACTO)

Produced/Updated In:

2019

image/svg+xml

What Makes Court Forms Complex? Studying Empirical Support for a Functional Literacy Approach

This article describes an empirical study examining the complexity of court forms. The researchers obtained direct feedback from individuals without legal training who were attempting to complete a standard court form. The researchers conclude that “using a functional literacy approach, coupled with robust human testing, generates useful insights about court-form complexity that will facilitate the redesign of court forms and supporting materials to better meet the needs of self-represented litigants.”

Available in:

English

Produced by:

University of Ottawa

Author(s):

Salyzyn, Amy; Burkell, Jacquelyn; Costain, Emma; Piva, Brandon

Produced/Updated In:

2019

image/svg+xml

Winning the right to housing: Critical Reflections on a Holistic Approach to Public Interest Litigation

This report analyzes critical reflective practice for legal practitioners in order to bridge the gap between the theory and practice of public interest litigation. The litigation in question focused on the right to housing on behalf of people who are homeless or precariously housed. The report also positions the lack of affordable housing as a violation of the human right to housing.

Author(s):

Faraday, Fay; Heffernan, Tracy; Luu, Helen

Produced/Updated In:

2019

image/svg+xml

Assisted Digital Support for Civil Justice System Users: Demand, Design, & Implementation

This report focuses on assisted digital support (ADS) – the process of assisting a person with lower digital capability to use a digital service. The report aims to build an understanding of the role that ADS services can play, as well as their limitations, to inform designers of online legal services.

Available in:

English

Produced by:

Civil Justice Council

Author(s):

Denvir, Catrina

Produced/Updated In:

2018

image/svg+xml

Design for Justice: How Design and Technology can Help to Deliver Justice Better

This Australian report canvasses ways in which design principles and technology can be used to make the justice system work better. The authors recommend following several “design policies”, including:

Build user-centred systems to deliver equitable solutions
Make legal information easy to access and understand
design data in a way that is open,

Available in:

English

Author(s):

Portable

Produced/Updated In:

2018

image/svg+xml

Digital Delivery of Legal Services to People on Low Incomes 2017-18

This report provides an update about developments in digital delivery of legal services in British Columbia, Ontario, England, Wales, Zimbabwe, South Africa, the US, Australia, and the Netherlands. It discusses some of the issues digital delivery of public legal education and information (PLE) raises for governments, funders, providers and users, including digital divides.

Available in:

English

Author(s):

Smith, Roger

Produced/Updated In:

2018

image/svg+xml

Does Community Legal Education Work? Educating English Language Students about Consumer Contracts

This Australian article presents the findings of a study that investigated the impact of a public legal education program for improving English language students’ knowledge and attitudes of the legal issues associated with buying a car. The findings demonstrate how public legal education can change participants’ attitudes and knowledge of the law.

Available in:

English

Produced by:

Victoria Legal Aid

Author(s):

Ferrari, Monica

Produced/Updated In:

2018

image/svg+xml

Everyday Legal Problems and the Cost of Justice in Canada: Cost of Justice Survey Data

This report contains comprehensive data from a national random sample telephone survey of over 3,000 Canadians conducted by the Canadian Forum on Civil Justice in 2013-2014. According to the researchers, “the purpose of the study was to examine the nation’s experience with the justice system, and in particular, the kinds, methods of dealing with,

Available in:

English

Produced/Updated In:

2018

image/svg+xml

Indigenous people and legal problem resolution

This report is one in a series of Australian reports published on the various types of barriers faced by Indigenous people facing legal problems. Using data from a previous nation-wide survey on civil legal needs, researchers found that Indigenous people are far more likely than others to have unresolved crime problems,

Available in:

English

Author(s):

McDonald, Hugh McIntosh; Wei, Zhigang

Produced/Updated In:

2018