Research Database

CLEO hosts a database of research on public legal education and information and access to justice. We add research reports on an ongoing basis.

Help us make this a useful and comprehensive resource. Let us know if we've missed a report, or if your organization has conducted research relating to public legal education and information or access to justice that's not included here. You can reach us at info@cleoconnect.ca.

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Canada’s Justice Development Goals: 2020: Challenge and Change

This report highlights access to justice efforts across Canada in 2020, according to an established framework for accessible justice in Canada which is revisited annually. This year’s report contains a special feature on justice sector responses to the COVID-19 pandemic.
Projects and data captured in the report are shared on an annual basis with the authoring organization by justice sector organizations across the country,

Produced/Updated In:

2021

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Digital Evictions: The Landlord and Tenant Board’s experiment with online evictions

This report provides data from 251 online evictions across Ontario convened online from March to May 2020 as a result of the COVID-19 pandemic. The report notes a growing digital divide between tenants and landlords in the ability to participate in virtual eviction hearings; less tenants than landlords attended the hearings,

Available in:

English

Produced/Updated In:

2021

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Community Justice Help: Advancing Community-Based Access to Justice

This report by CLEO calls for greater recognition and support for community organizations as pivotal to advancing access to justice for Ontarians. Based on research and consultations, the report highlights the difference between access to justice and access to the formal legal system and explains how community organizations play a critical role in bridging the justice gap by providing community justice help.

Available in:

English

Author(s):

Mathews, Julie; Wiseman, David

Produced/Updated In:

2020

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A Tool for Justice: A Cost Benefit Analysis of Legal Aid

This report canvasses the results of more than 50 cost and benefit studies of legal aid programs from around the world, including Canada, to identify the role of publicly-funded legal services vis a vis economic growth. The report concludes that “improving legal aid services is as important for economic growth as providing functioning hospitals,

Available in:

English

Produced by:

The World Bank

Produced/Updated In:

2019

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Community Justice Help: Advancing Community-Based Access to Justice

This report proposes a framework for “community justice help” that discusses the core principles behind good-quality community justice help and offers markers of good quality. The draft framework has been informed by recent research conducted by CLEO and the uOttawa Faculty of Law into how community workers and other trusted intermediaries can be better supported to help people who come to them with life-affecting problems with a legal element.

Available in:

English

Author(s):

Mathews, Julie; Wiseman, David

Produced/Updated In:

2019

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Community Legal Centres in the Digital Era: The Use of Digital Technologies in Queensland Community Legal Centres

This report addresses the use of technology by eight different community legal centres in Queensland, Australia. It draws on data collected from semi-structured, qualitative interviews with employees of the community legal centres. The report finds that the community legal centres preferred to adopt digital technologies that assisted with their organizational needs over client-oriented services,

Available in:

English

Author(s):

Stebin, Sam; Pearson, Ashley

Produced/Updated In:

2019

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Conducting legal need surveys in the Australian context: challenges and options

This Australian report canvasses challenges faced in conducting large scale legal needs surveys. The researcher notes that the demographic profile in Australia has changed significantly since the last large scale legal needs survey in that country, over a decade before. The report concludes that consideration must be given to the questions asked,

Available in:

English

Author(s):

Mirrlees-Black, Catriona

Produced/Updated In:

2019

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Indigenous Public Legal Education and Information Final Report and Recommendations – July 2019

This report addresses the existing public legal education and information (PLEI) produced for Indigenous communities in British Columbia, especially about child protection. The research methodology included a literature review and focus groups with Indigenous and other service providers who help Indigenous people with legal problems. It was found that the existing PLEI for Indigenous users provided useful information and effectively addressed literacy barriers (such as literacy level) but did not meet the needs of all users,

Available in:

English

Author(s):

Bluesky, Kinwa

Produced/Updated In:

2019

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Investing in Justice: A Literature Review in Support of the Case for Improved Access

This literature review by the Canadian Forum on Civil Justice focuses on the cost to individuals and society resulting from the gap in access to civil justice. The researchers reviewed data from 50 countries around the world. The report offers case studies on legal aid funding in Australia, England and Wales,

Available in:

English

Author(s):

Farrow, Trevor C.W.; Moore, Lisa

Produced/Updated In:

2019

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Key Findings and Recommendations Report: Needs Assessment 2018: Public Legal Education and Information in Languages Other Than English

This report describes a needs assessment conducted in British Columbia to identify public legal education and information (PLEI) needs for “English as an additional language” (EAL) communities. The needs assessment included a literature review, an analysis of 2016 Census data on immigrant populations, and focus groups and an online survey of trusted intermediaries.

Available in:

English

Author(s):

PEERs Employment & Education Resources Inc

Produced/Updated In:

2019