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Your Legal Rights is a collection of legal information resources produced by hundreds of organizations across Ontario.

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Legal Topic: Long-term care homes

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A Guide to Programs and Services for Seniors in Ontario

This resource has information about programs and services available to Ontario’s seniors. Topics covered include: 

Available in:

English, Français, Arabic, Chinese, Farsi/Persian, Gujarati, Italian, Korean, Polish, Portuguese, Punjabi, Russian, Spanish, Tamil, Urdu, Vietnamese

Format:

Booklet/PDF, Web

Produced/Updated In:

2019

Policy on ableism and discrimination based on disability

The Ontario Human Rights Code (Code) protects people in Ontario with disabilities from discrimination and harassment under the ground of “disability.”  This document from the Ontario Human Rights Commission (OHRC) on ableism and discrimination based on disability provides practical guidance on the legal rights and responsibilities set out in the Code as they relate to the ground of di

Available in:

English, Français

Format:

Booklet/PDF

Produced/Updated In:

2016

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The Residential Tenancies Act Offences

This pamphlet sets out what the offences are, how to report an offence, whom to contact, and what the available remedies are.

Available in:

English, Français

Format:

Booklet/PDF

Produced/Updated In:

2016

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Every resident: Bill of Rights for people who live in Ontario long-term care homes

Every Resident sets out the expanded Residents’ Bill of Rights, which is meant to ensure that long-term care homes are truly homes for the people who live in them. The booklet also sets out what residents can do if they believe their rights have been violated, as well as information on where to get help. This edition has been updated with information about:

Format:

Booklet/PDF

Produced/Updated In:

2015

Think Before You Sign: Misuse of Powers of Attorney for Personal Care

Seniors are often advised to sign a power of attorney for personal care so they can choose who will make personal care decisions for them if they become incapable.

Available in:

English

Format:

Newsletter

Produced/Updated In:

2014

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Complaints in Long-Term Care Homes

This paper suggests ways to make complaints about care and other issues in long-term care homes. It describes making complaints within the home, to the Ministry of Health and Long-Term Care, residents’ councils, family councils, the home’s governing body, and to third parties. Topics include preparing for a complaint, complaining on behalf of someone else, and fear of reprisal.

Available in:

English

Format:

Booklet/PDF

Produced/Updated In:

2013

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Local Health Integration Networks & Long-Term Care Action Line

The Long-Term Care Action Line is a service to hear concerns and complaints from persons receiving service from Long-Term Care Homes and Local Health Integration Networks (LHINs). The Action Line offers service in English and French. A fact sheet is available in 19 languages.

Available in:

English, Français, Arabic, Chinese, Farsi/Persian, German, Greek, Italian, Korean, Oji-Cree, Polish, Portuguese, Punjabi, Russian, Spanish, Tagalog/Filipino, Tamil, Urdu, Vietnamese

Format:

Booklet/PDF, Web

Produced/Updated In:

2013

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Tips and Traps When Dealing with Long-Term Care

This is a list of tips and traps to be aware of when considering long-term care placement or alternatives. It appears on pages 12 and 13 of the Advocacy Centre for the Elderly (ACE) Spring/Summer 2012 newsletter.

Available in:

English

Format:

Booklet/PDF

Produced/Updated In:

2012

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A Brand New World: Ontario’s New Long-Term Care Homes Act

This insert in the Summer 2010 Advocacy Centre for the Elderly newsletter is a brief guide to the the Long-Term Care Homes Act, in effect July 1, 2010. It includes such topics as residents’ rights, care, and services, altercations, complaints, minimizing restraints, Resident and Family Adviser, and Residents’ and Family Councils.

Available in:

English

Format:

Booklet/PDF

Produced/Updated In:

2010

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Hospitals

Written for seniors, this section of the Advocacy Centre for the Elderly (ACE) web site describes what kinds of hospitals there are in Ontario and whom they serve. There are also Frequently Asked Questions, links to ACE publications on issues such as transfers from hospitals to long-term care, and links to information from other organizations.

Available in:

English

Format:

Web

Produced/Updated In:

2010

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