Resource collection

Ontario Housing Law Basics: Smoking and Second-Hand Smoke

The Canadian Centre for Housing Rights explains the rights and responsibilities of landlords, smokers, and non-smoking tenants in relation to smoking in a rental unit. They outline steps tenants and landlords can take to address conflicts.

Tenant Tips for Your Digital Landlord and Tenant Board (LTB) Hearing

Tenant Tips for Your Digital Landlord and Tenant Board (LTB) Hearing: In Part 1 of this series, the Advocacy Centre for Tenants Ontario explains how tenants can prepare for an LTB hearing, including how to ask for an in-person hearing. Part 2 explains what happens during and after a hearing. Also available in French.

The Eviction Process: Rights of Tenants with Disabilities

Recorded on October 13, 2022

Many landlords discriminate against tenants with disabilities by giving them an eviction notice before doing what is required under the Ontario Human Rights Code (OHRC). Landlords must take steps to find out more about a tenant’s disability and what special arrangements or ‘accommodations’ may be required to allow...

Ontario Renters’ Guide

This workbook from the Canadian Centre for Housing Rights (formerly CERA) provides a list of top ten tips for renters in Ontario and information about starting, maintaining and ending a tenancy.

A Tenant’s Guide to Living in a Condominium

This guide for renters in condominiums outlines the laws, rights and responsibilities that apply to tenants, landlords and condominium boards.

Renter Cover Letter Toolkit

This toolkit offers letter templates to increase renters’ chances of being accepted for a unit or avoiding discrimination.

What to do if you get an N4 notice

This one page tip sheet tells tenants what options are available if you can’t pay the full amount of rent you owe or if you disagree with the amount your landlord claims you owe.

Understanding and Preventing the Eviction Process

Recorded on May 12, 2022

Many tenants vacate their rental units upon receiving a Notice of Termination when in fact this is just the first step in the eviction process. In this Lunch and Learn we provide a brief overview of the eviction process and examine common errors in eviction notices. This webinar provides community workers with...

Navigating Virtual LTB Hearings

Recorded on April 28, 2022

The online hearing process can be intimidating and overwhelming for tenants. In this Lunch and Learn we demystify the online hearing process and share what to expect and how to support your clients so that they can participate as fully as possible. We discuss how to access Tenant Duty Counsel and mediation services...

What to expect at a phone or videoconference hearing

This one-page tip sheet included five important things to consider during your remote hearing at the Landlord and Tenant Board (LTB), and what to do if you are not able to attend the hearing.