Resource collection

Ontario Renters’ Guide

This workbook from the Canadian Centre for Housing Rights (formerly CERA) provides a list of top ten tips for renters in Ontario and information about starting, maintaining and ending a tenancy.

A Tenant’s Guide to Living in a Condominium

This guide for renters in condominiums outlines the laws, rights and responsibilities that apply to tenants, landlords and condominium boards.

Renter Cover Letter Toolkit

This toolkit offers letter templates to increase renters’ chances of being accepted for a unit or avoiding discrimination.

What to do if you get an N4 notice

This one page tip sheet tells tenants what options are available if you can’t pay the full amount of rent you owe or if you disagree with the amount your landlord claims you owe.

Understanding and Preventing the Eviction Process

Recorded on May 12, 2022

Many tenants vacate their rental units upon receiving a Notice of Termination when in fact this is just the first step in the eviction process. In this Lunch and Learn we provide a brief overview of the eviction process and examine common errors in eviction notices. This webinar provides community workers with...

Navigating Virtual LTB Hearings

Recorded on April 28, 2022

The online hearing process can be intimidating and overwhelming for tenants. In this Lunch and Learn we demystify the online hearing process and share what to expect and how to support your clients so that they can participate as fully as possible. We discuss how to access Tenant Duty Counsel and mediation services...

What to expect at a phone or videoconference hearing

This one-page tip sheet included five important things to consider during your remote hearing at the Landlord and Tenant Board (LTB), and what to do if you are not able to attend the hearing.

How to negotiate a repayment plan with your landlord

This one-page tip sheet on repayment plans suggests what to do if your landlord is pressuring you into signing one and you cannot pay.

Toolkit for Housing Service Providers: Housing Laws and Rights in Ontario

This webpage summarizes Ontario rental housing laws, rules and responsibilities, including laws governing social and Rent-Geared-to-Income housing. Sections include:

• Knowing the law
• Landlords’ responsibilities
• Following the rules
• Implementing the right to housing

John Howard Society Learning Hub

An online platform for frontline workers serving justice-involved people in Ontario with skills-based training, resources on housing, income assistance, employment and accessing legal aid and a referral map.