Webinar library

CLEO's Your Legal Rights webinars are aimed at community workers and advocates who work with low-income and disadvantaged communities in Ontario.

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Door-to-Door Sales

Legal Update: Please note that recent legislation in Ontario that became effective April 1, 2015 has expanded consumer rights with regard to door-to-door sales and rentals of water heaters.  These rights are not discussed in the Door-to-Door sales webinar or the Toolkit.  For more information about these important new protections for consumers,


February 22, 2010 (63 minutes)

Consumer Reporting and Credit Reporting

Recorded on January 20, 2010 – This webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., looks at one of the largest sources of complaints to the Ministry of Consumer Services: consumer (credit) reporting agencies. Anyone who has ever applied for a loan, mortgage, or credit card has had their credit report reviewed by the potential credit issuer.


January 20, 2010 (83 minutes)