Webinar library

CLEO's Your Legal Rights webinars are aimed at community workers and advocates who work with low-income and disadvantaged communities in Ontario.

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Status: Archived

Showing results 101 to 105 of 105

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Pre-Paid Services

Recorded on April 12, 2010 – This webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., looks at the sometimes shadowy world of prepaid services. Fitness club memberships, dance lessons, and taekwondo classes are all examples of prepaid personal development service agreements covered under the Consumer Protection Act, 2002. Many […]

Date:

April 12, 2010 (53 minutes)


Motor Vehicle Repairs

Recorded on March 22, 2010 – This webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., focuses on the bane of many an automobile owner: motor vehicle repairs. While there are many reputable repair facilities, not all repair shops adhere to the consumer disclosures and protections mandated by the Ontario […]

Date:

March 22, 2010 (63 minutes)


Door-to-Door Sales

Legal Update: Please note that recent legislation in Ontario that became effective April 1, 2015 has expanded consumer rights with regard to door-to-door sales and rentals of water heaters.  These rights are not discussed in the Door-to-Door sales webinar or the Toolkit.  For more information about these important new protections for consumers, please see the website […]

Date:

February 22, 2010 (63 minutes)


Consumer Reporting and Credit Reporting

Recorded on January 20, 2010 – This webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., looks at one of the largest sources of complaints to the Ministry of Consumer Services: consumer (credit) reporting agencies. Anyone who has ever applied for a loan, mortgage, or credit card has had their […]

Date:

January 20, 2010 (83 minutes)


Collection Agencies

Recorded on Oct 19, 2009 – This webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., discusses the protections for consumers that come under the Ontario Collection Agencies Act. It also describes the best way to deal with collection agencies and what consumers can do if a collection agency violates […]

Date:

October 19, 2009 (65 minutes)