Resource collection

Helping Clients with Civil Legal Issues Toolkit

A one page infographic from John Howard Ontario to help community workers and other trusted intermediaries learn how to spot legal issues, steps to help a client, the difference between legal information and legal advice, and what makes a good referral.

Critical Judicial Decisions for Self-Represented Litigants

This primer from the  National Self Represented Litigants Project summarizes case law that establishes the rights of self-represented litigants. It provides templates to help people representing themselves in course use the case law to support their cases.

What Makes a Good Referral?

Recorded on May 25, 2022

Using examples, 11 Ontario show us how 211 operators build trust, identify needs, then deliver useful information and referrals to people who contact them with problems with a legal aspect. 211 information and referral specialists also tell us how community agencies partner with 211 to serve their clients. And...

John Howard Society Learning Hub

An online platform for frontline workers serving justice-involved people in Ontario with skills-based training, resources on housing, income assistance, employment and accessing legal aid and a referral map.

 

Navigating Steps to Justice: A Webinar

Recorded on: January 18, 2022

CLEO's Deborah Bourk offered a free, one-hour workshop on how you can use Steps to Justice.ca to help you respond to common legal questions. This workshop was for municipalities and community workers in Southwest Ontario.

Participants learned how to navigate Steps to Justice to find easy-to-understand legal...

So you’re representing yourself: A primer to help you get ready to represent yourself in family or civil court

This resource, produced by the National Self-Represented Litigants' Project, provides tips to self-represented litigants on how to participate in family and civil law mediation, negotiation, and court processes.