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Your Legal Rights is a collection of legal information resources produced by hundreds of organizations across Ontario.

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Legal Topic: Energy contracts

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Consumer Protection

Written for seniors, this section of the Advocacy Centre for the Elderly (ACE) web site explains what steps need to be followed to deal with a consumer problem.

Available in:

English

Format:

Web

Produced/Updated In:

2010

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Energy Re-billing Information Package

These materials tell people about energy re-billing and give community workers tools to help people who may want to terminate contracts they have signed with re-billers.

Pamphlet – explains what re-billing is, why it is a concern, and what people can do about re-billers
Toolkit – contains information for community workers who are helping clients terminate energy contracts
Slide presentation –

Available in:

English

Format:

Booklet/PDF, Presentation materials

Produced/Updated In:

2010

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Hot Topics in Consumer Protection: Energy Re-billing

This 80-minute webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., discusses the protections for consumers that come under the Consumer Protection Act as it applies to energy marketers, or re-billers. It also describes how the Ontario Energy Board Act covers energy re-billing, providing additional protections for consumers.

Available in:

English

Format:

Webinar

Produced/Updated In:

2009

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