Resource library

Your Legal Rights is a collection of legal information resources produced by hundreds of organizations across Ontario.

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Legal Topic: Identity theft

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A Guide to Programs and Services for Seniors in Ontario

This resource has information about programs and services available to Ontario’s seniors. Topics covered include: 

Available in:

English, Français, Arabic, Chinese, Farsi/Persian, Gujarati, Italian, Korean, Polish, Portuguese, Punjabi, Russian, Spanish, Tamil, Urdu, Vietnamese

Format:

Booklet/PDF, Web

Produced/Updated In:

2019

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Steps to Justice – Debt and Consumer Rights

This section of CLEO’s Steps to Justice website features legal information questions, answers and next steps on buying goods and services, bankruptcy, buying a used car, collection agencies, credit reports and repair, debt and money problems, door‑to‑door sales, identity theft, motor vehicle repairs and payday loans Other credits Led by CLEO, Steps to Justice is a […]

Available in:

English, Français

Format:

Web

Produced/Updated In:

2019

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Identity theft

Identity thieves try to use your personal information to take money from your bank account, shop with your credit card, or even commit crimes in your name. This booklet explains how to spot the warning signs of identity theft, how to protect yourself, and what you can do if it happens to you.

Format:

Booklet/PDF, Web

Produced/Updated In:

2018

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Consumer Protection Ontario

Consumer Protection Ontario has information about the rights of consumers. Topics covered include:

Available in:

English, Français

Format:

Web

Produced/Updated In:

2017

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The Little Black Book of Scams

The Canadian edition of The Little Black Book of Scams is a reference guide with information Canadians can use to protect themselves against a variety of common scams.

Available in:

English, Français

Produced by:

Competition Bureau

Format:

Booklet/PDF

Produced/Updated In:

2017

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What do I need to know about identity theft?

This resource explains why it is important for people to protect themselves against identity theft. Topics include possible signs of identity theft, how to protect yourself, and what to do if it happens to you. There are also links to further information.

Available in:

English, Français, Arabic

Produced by:

Settlement.Org

Format:

Web

Produced/Updated In:

2017

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Canadian Consumer Handbook

The Consumer Handbook is intended to help you become a better-informed and more confident consumer. It offers information on a wide range of topics such as online shopping, contracts, housing and home renovations, identity theft, collection agencies, and much more, to help you build your buying skills. 

Available in:

English, Français

Format:

Web

Produced/Updated In:

2016

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A Newcomer’s Introduction to Consumer Protection

This guide contains information that newcomers to Ontario should know when buying goods and services, and gives many examples of questions you can ask to help you become a smart consumer.

Available in:

English, Français

Format:

Booklet/PDF

Produced/Updated In:

2015

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Shopping Online

This section of the Ministry of Consumer Services website focuses on how consumers can guard against having information they give in online transactions sold or stolen and used for criminal purposes. There are links to tips for online shoppers and a list of their rights when shopping online.

Available in:

English, Français

Format:

Web

Produced/Updated In:

2015

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Resource Book: Consumer Protection Education for Rural Ontario

This resource book has tools that frontline community advocates can use when assisting clients with consumer protection challenges. It lists the organizations and contact information useful in dealing with the problems clients may encounter with phone and internet scams, identity theft, pre-paid services, cell phone contracts, car repairs, and collection agencies, among others.

Available in:

English

Format:

Booklet/PDF

Produced/Updated In:

2014

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