Resource library

Your Legal Rights is a collection of legal information resources produced by hundreds of organizations across Ontario.

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Legal Topic: Home repairs and renovations

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Canadian Environmental Law Association

The Canadian Environmental Law Association (CELA) has information on CELA’s law reform priorities and public legal education activities in these areas:

  • Access to Environmental Justice
  • Water Sustainability
  • Pollution and Health
  • Green Energy
  • Planning and Sustainability
  • Acting Globally

Available in:

English, Français

Format:

Web

Produced/Updated In:

2019

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Telephone and internet scams

Criminals use telephone and internet scams to trick people into giving them money or personal information like credit card and bank account numbers. This publication explains how to recognize and protect yourself against common scams, and what to do if you fall victim to a scam.

Format:

Booklet/PDF, Web

Produced/Updated In:

2018

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Consumer Protection Ontario

Consumer Protection Ontario has information about the rights of consumers. Topics covered include:

Available in:

English, Français

Format:

Web

Produced/Updated In:

2017

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Canadian Consumer Handbook

The Consumer Handbook is intended to help you become a better-informed and more confident consumer. It offers information on a wide range of topics such as online shopping, contracts, housing and home renovations, identity theft, collection agencies, and much more, to help you build your buying skills. 

Available in:

English, Français

Format:

Web

Produced/Updated In:

2016

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Ontario’s Environmental Bill of Rights and You

Subtitled “A guide to exercising your right to participate in environmental decision-making in Ontario,” this publication looks at how members of the public can comment on an environmentally significant proposal, submit an application for review or investigation, or sue to protect a public resource or respond to a public nuisance.

Available in:

English

Format:

Booklet/PDF

Produced/Updated In:

2016

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A Newcomer’s Introduction to Consumer Protection

This guide contains information that newcomers to Ontario should know when buying goods and services, and gives many examples of questions you can ask to help you become a smart consumer.

Available in:

English, Français

Format:

Booklet/PDF

Produced/Updated In:

2015

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Before you buy…

This checklist alerts home buyers to a number of legal questions they should be able to answer before they buy a house or condo.

Available in:

English, Français

Format:

Booklet/PDF

Produced/Updated In:

2015

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Home Repairs and Renovations

This section of the Ministry of Consumer Affairs web site has tips on dealing with renovators, and information about rights when dealing with home renovations, government rebates, grants, and incentives, contracts, and door-to-door sales.

Available in:

English, Français

Format:

Web

Produced/Updated In:

2015

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Resource Book: Consumer Protection Education for Rural Ontario

This resource book has tools that frontline community advocates can use when assisting clients with consumer protection challenges. It lists the organizations and contact information useful in dealing with the problems clients may encounter with phone and internet scams, identity theft, pre-paid services, cell phone contracts, car repairs, and collection agencies, among others.

Available in:

English

Format:

Booklet/PDF

Produced/Updated In:

2014

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Consumer Protection Toolkit: Door-to-Door Home Renovations

If you enter into a contract for home renovations with someone who comes to your door, you have made a direct agreement that is covered under Ontario’s Consumer Protection Act. This toolkit describes your rights under direct agreements and gives some tips for dealing with door-to-door home renovators.

Available in:

English

Format:

Audio, Booklet/PDF

Produced/Updated In:

2013