Please note: Please note that since this webinar was prepared, additional consumer protections have been enacted. For more information about these important new protections for consumers, please see the website of the Ministry of Consumer Services. Recorded on October 17, 2011 - This webinar is presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc. It revisits an area of concern for consumers: energy re-billing. With the passage of the Energy Consumer Protection Act, 2010 (ECPA), consumers have enhanced protections with regard to energy re-billers, their marketing practices, and re-billing contracts entered into after January 1, 2011. The webinar presents information to help consumers recognize the need for caution if contacted by an energy re-biller, and to be better informed about their rights if they find themselves trapped in an unfavourable re-billing contract.
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