Telephone and Mail Agreements

Recorded on May 23, 2012 - Contracts made by telephone or mail are called remote agreements and are subject to Ontario's Consumer Protection Act, 2002. This webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., looks at telephone and mail remote agreements: What must be included in the agreement, what the seller or vendor cannot do, and where to turn if the agreement is not fulfilled.

Other credits

This webinar was produced in partnership with CLEO. For more information, visit the Your Legal Rights Training section at