This is an online tool for refugee support workers and others who assist refugee claimants in preparing for their hearing. It includes a series of instructional and case study videos, along with a suite of supporting written resources. It is aimed at helping trainees understand:
- the basics of a refugee claim,
- the evidence that supports a claim,
- how to support the gathering and submission of evidence, and
- what happens at the refugee hearing.
These resources can be used on their own or together with other training material.