Fighting Telephone Trickery Using Consumer Protection Laws

This webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., looks at telephone scams and other consumer problems with phones. It reviews the role of the Competition Bureau, the Ministry of Consumer Services, the Canadian Radio-television and Telecommunications Commission (CRTC), and the Canadian Anti Fraud Centre in combatting telephone trickery. Examples of recent versions of these scams are presented to alert people what to watch for.

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This webinar was produced in partnership with CLEO. For more information, visit the Your Legal Rights Training section at