Consumer Protection Toolkit: Consumer Reporting and Credit Repair

One of the largest sources of complaints to the Ministry of Consumer Services is consumer (credit) reporting agencies. This toolkit has information about reporting agencies, credit files, credit reports, how to correct inaccuracies in credit files, what credit repair agencies can and cannot do to "fix" a consumer's credit record, and the protections for consumers under the Ontario Consumer Reporting Act and Ontario's Consumer Protection Act, 2002.

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