The Prevention, Triage and Referral Working Group began working in 2012 to put together recommendations for improved legal services for the Action Committee on Access to Justice in Civil and Family Matters. After significant feedback from key players, the group put together a report focusing on how to move the sector forward and on recommendations that support this process. This report begins by establishing a vision of access to justice that focuses primarily on the needs and concerns of individuals. The working group proposes 11 recommendations that outline a process to move the Early Resolution Services Sector (ERSS) forward as a sector and establish it as a more prominent component of the overall justice system.
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