This report canvasses the findings from a U.S. survey that identified digital technologies developed to help non-lawyers with justice problems. The survey identified 322 technologies designed for use by non-lawyers in US jurisdictions that were in existence as of Autumn The research focuses largely on access to justice in low-income communities and others who currently have restricted access to law and legal services.
Analysis of the data from the survey explored the following questions:
- What kinds of justice problems do the tools assist with?
- What kinds of specific tasks do the tools assist with?
- How do the types of justice problems and areas of law served compare with the kinds of justice problems and needs people actually have?
- What groups of users are likely to be able to use the tools?