Legal Information and Advice Provision in Scotland: A Review of Evidence

The purpose of this research project was to review the existing evidence on six key topic areas related to the provision of legal advice and information. The areas of study were: IT, outreach, referral, quality standards, the role of lawyers and non-lawyers and the use of contracts for legal services in England and Wales. A review of literature and web-based information was undertaken and face-to-face interviews with key informants were used to fill gaps in the existing knowledge base.