Digital Evictions: The Landlord and Tenant Board’s experiment with online evictions

This report provides data from 251 online evictions across Ontario convened online from March to May 2020 as a result of the COVID-19 pandemic. The report notes a growing digital divide between tenants and landlords in the ability to participate in virtual eviction hearings; less tenants than landlords attended the hearings, and most tenants who did attend did so by telephone. The report urges caution when considering whether to continue convening Landlord and Tenant Board hearings online after Ontario lockdown restrictions are fully lifted allowing for in-person participation.

 

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