This Australian report canvasses ways in which design principles and technology can be used to make the justice system work better. The authors recommend following several "design policies", including:
- Build user-centred systems to deliver equitable solutions
- Make legal information easy to access and understand
- design data in a way that is open, transparent, and easy to access and distribute
- Be agile, flexible, and responsive
- Rethink old structures and hierarchies
- Make the justice system a transformative experience
- Where possible, resolve matters before court
The report also offers suggestions to various components of the justice sector for moving forward, including private bar lawyers, community legal clinics, court administrators, law students, policy-makers, educators, and politicians.
Note that to access the report, the author requires you to enter your name, organization, and email address in order to get a PDF or other link to the report.