A Survey of Web-based Video and User-generated (Web 2.0) Technologies in the Public Legal Education Sector in Canada

This British Columbia report examines the use of media technology in Canadian jurisdictions to help public legal education and information (PLE) agencies and other legal service providers work with people living in remote and rural communities. In 2009, members of the Public Legal Education Association of Canada (PLEAC) participated in a telephone survey and were asked about their use of web-based video technology, webcasts, online videos, web conferencing, and social networking. PLEAC members reported that the emergence of these (then) new media technologies caused them to reassess how to deliver and more traditional programming. Although the incorporation of these new technologies represented a challenge for public legal education organizations, it also provided an opportunity to engage new audiences, reach remote audiences and engage existing clientele. It was estimated that 91 per cent of British Columbians lived in communities with internet access, which made BC one of the most connected jurisdictions at that point.