Small Claims Court Duty Counsel is Pro Bono Ontario's free program to help people who have civil, non-family, matters at the Small Claims Court in Toronto and Ottawa. The program is designed for people who are representing themselves. This service includes guide books on various civil law topics (including court rules and process), software to help complete court forms, and duty counsel lawyers who provide free legal advice. At times lawyers may be able to represent people in court on that day. Pro Bono Ontario uses volunteer lawyers, so clients must be low-income to qualify and may have to meet other criteria to be eligible for help.