Research Database

CLEO hosts a database of research on public legal education and information and access to justice. We add research reports on an ongoing basis.

Help us make this a useful and comprehensive resource. Let us know if we've missed a report, or if your organization has conducted research relating to public legal education and information or access to justice that's not included here. You can reach us at info@cleoconnect.ca.

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Showing results 51 to 60 of 262

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Case study of Below the Belt phone app: Learning from projects that don’t meet expectations

The report provides information about the evaluation of a mobile phone app developed for young people on sexting and cyberbullying. Despite much background scoping and planning, the app project was unsuccessful. The report provides an honest assessment of why the project failed, and notes the importance of thorough planning and consideration when trying to conduct […]

Available in:

English

Produced by:

Victoria Legal Aid

Author(s):

Victoria Legal Aid

Produced/Updated In:

2016

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Cases Without Counsel: Our Recommendations After Listening to the Litigants

This report offers recommendations to improve access to justice for self-represented litigants in family courts. The recommendations are based on a qualitative empirical research study discussed in a companion report- researchers spoke to self-represented litigants, judges, and court staff in four American jurisdictions. The report recommends overall a coordinated response to better meet the needs […]

Author(s):

Knowlton, Natalie Anne

Produced/Updated In:

2016

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Cases Without Counsel: Research on Experiences of Self-Representation in U.S. Family Court

This report shares findings from a United States qualitative empirical research study that explored the issue of self-representation from the perspective of self-represented litigants. The study, conducted in four American jurisdictions, was modeled on similar work conducted in three Canadian provinces by the National Self-Represented Litigants’ Network. Researchers interviewed 128 self-represented litigants in total – […]

Author(s):

Knowlton, Natalie Anne; Cornett, Logan; Gerety, Corina D.; Drobinske, Janet L.

Produced/Updated In:

2016

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Community Legal Clinics and A2J Guided Interviews – October 2016

This report summarizes the activities, successes, and challenges of Clinic IP, a partnership of 17 community legal clinics in Ontario. Clinic IP is experimenting with A2J Guided Interviews, an online interactive software. The report discusses efforts to create tools that increase poverty law clinic capacity by helping with intake, document assembly, and referrals. A key […]

Author(s):

Community Legal Clinic - Simcoe, Haliburton, Kawartha Lakes

Produced/Updated In:

2016

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Designing the Competition: A Future of Roles beyond Lawyers? The Case of the USA

This report canvasses a number of approaches to “nonlaywer assistance programs” operating in the United States as at autumn 2015. These programs have varying levels of training – as well, some rely on volunteers while others rely on paid non-lawyer staff. The report notes that many jurisdictions have started to experiment with models to help […]

Available in:

English

Produced by:

Hastings Law Journal

Author(s):

Sandefur, Rebecca E.; Clarke, Thomas

Produced/Updated In:

2016

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Digital Delivery of Legal Services to People on Low Incomes – Annual Update May 2016

This report provides an update about developments in digital delivery of legal services in British Columbia, England, Wales, the US and the Netherlands. It discusses some of the issues digital delivery of public legal education and information (PLE) raises for governments, funders, providers and users. It builds upon findings in an earlier report co-written by […]

Available in:

English

Author(s):

Smith, Roger

Produced/Updated In:

2016

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Digital Delivery of Legal Services to People on Low Incomes – Quarterly Update Summer 2016

This report provides an update about developments in digital delivery of legal services in Ontario, British Columbia, England, Wales, the US and Australia. It discusses some of the issues digital delivery of public legal education and information (PLE) raises for governments, funders, providers and users. It builds upon findings in an earlier report co-written by […]

Available in:

English

Author(s):

Smith, Roger

Produced/Updated In:

2016

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Everyday Legal Problems and the Cost of Justice in Canada: Overview Report

This report summarizes the findings from a national random sample telephone survey of over 3,000 Canadians conducted by the Canadian Forum on Civil Justice in 2013-2014. According to the researchers, “the purpose of the study was to examine the nation’s experience with the justice system, and in particular, the kinds, methods of dealing with, and […]

Available in:

English

Author(s):

Farrow, Trevor C.W.; Currie, Ab; Aylwin, Nicole; Jacobs, Les; Northup, David

Produced/Updated In:

2016

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Finding better problems for better solutions: Digital insights for Hackney Advice Sector

This report was commissioned by a group of legal advice agencies serving one borough in London, to explore how they could use digital innovation effectively to better serve their clients and expand their reach. Researchers conducted a series of workshops with agencies and clients. Users noted that digital devices can be used by people reluctant […]

Available in:

English

Produced by:

Hackney Law Centre

Author(s):

Social Spider CIC

Produced/Updated In:

2016

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For Comment: Issues Paper Concerning Legal Checkups

This U.S. report canvasses various approaches to creating and sharing legal health check tools to help people identify legal needs. The American Bar Association Commission on the Future of Legal Services created a draft set of model guidelines, and intended this report to be a consultation paper.

Available in:

English

Author(s):

American Bar Association Commission on the Future of Legal Services

Produced/Updated In:

2016