Research Database

CLEO hosts a database of research on public legal education and information and access to justice. We add research reports on an ongoing basis.

Help us make this a useful and comprehensive resource. Let us know if we've missed a report, or if your organization has conducted research relating to public legal education and information or access to justice that's not included here. You can reach us at info@cleoconnect.ca.

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Tracking Action on Canada’s Justice Development Goals: A2J Progress in 2017

This report provides an overview of progress on reaching Canada’s 9 justice development goals previously articulated by leading access to justice experts across Canada. It maps initiatives and projects established to further access to justice, to help various provinces and territories to coordinate efforts, share ideas, innovations, and experiences, and identify opportunities to improve the […]

Available in:

English

Author(s):

McCoubrey, Sarah; Brown, Meredith

Produced/Updated In:

2017

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Access to Justice Review submission 2016 – Victoria Law Foundation

One of Australia’s major public legal education and information (PLEI) funders and providers provided this submission in response to a 2016 access to justice review in Victoria, Australia. The submission called for better resourcing and coordination of an existing portal to online legal information, the “Everyday-Law” site. It also addressed the importance of making sure […]

Available in:

English

Author(s):

Victoria Law Foundation

Produced/Updated In:

2016

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An evaluation of the Clicklaw wikibook “JP Boyd on Family Law”: final report

This report evaluated a wikibook produced for Courthouse Libraries BC. The author collected and analyzed data from Google Analytics and from two surveys of people who had used the wikibook. The evaluation showed that both legal professionals and members of the public had accessed and used the wikibook, and that it was seen as a […]

Available in:

English

Author(s):

Boyd, JP

Produced/Updated In:

2016

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An International Review of Early Neutral Evaluation Programs and Their Use in Family Law Disputes in Alberta

This report provides an overview of “early neutral evaluation programs” in Canada, the United States, the United Kingdom, Australia, New Zealand, Malaysia, and Singapore. Generally speaking, these programs require parties to a dispute to meet with a neutral evaluator early on in the court process and get feedback on the merits of their positions and […]

Available in:

English

Author(s):

Boyd, JP; Paetsch, Joanne

Produced/Updated In:

2016

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Apples and Oranges: An International Comparison of the Public’s Experience of Justiciable Problems and the Methodological Issues Affecting Comparative Study

This report compares large-scale national surveys of the public’s experience of legal problems, noting that many of them differ significantly in length, scope, types of problems included, question formulation, and data structure and analysis. It also presents findings from five online experiments that tested the impact of various question formulations on problem prevalence, use of […]

Available in:

English

Author(s):

Balmer, Nigel J.; Pleasance, Pascoe; Sandefur, Rebecca E.

Produced/Updated In:

2016

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Case study of Below the Belt phone app: Learning from projects that don’t meet expectations

The report provides information about the evaluation of a mobile phone app developed for young people on sexting and cyberbullying. Despite much background scoping and planning, the app project was unsuccessful. The report provides an honest assessment of why the project failed, and notes the importance of thorough planning and consideration when trying to conduct […]

Available in:

English

Produced by:

Victoria Legal Aid

Author(s):

Victoria Legal Aid

Produced/Updated In:

2016

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Cases Without Counsel: Our Recommendations After Listening to the Litigants

This report offers recommendations to improve access to justice for self-represented litigants in family courts. The recommendations are based on a qualitative empirical research study discussed in a companion report- researchers spoke to self-represented litigants, judges, and court staff in four American jurisdictions. The report recommends overall a coordinated response to better meet the needs […]

Author(s):

Knowlton, Natalie Anne

Produced/Updated In:

2016

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Cases Without Counsel: Research on Experiences of Self-Representation in U.S. Family Court

This report shares findings from a United States qualitative empirical research study that explored the issue of self-representation from the perspective of self-represented litigants. The study, conducted in four American jurisdictions, was modeled on similar work conducted in three Canadian provinces by the National Self-Represented Litigants’ Network. Researchers interviewed 128 self-represented litigants in total – […]

Author(s):

Knowlton, Natalie Anne; Cornett, Logan; Gerety, Corina D.; Drobinske, Janet L.

Produced/Updated In:

2016

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Community Legal Clinics and A2J Guided Interviews – October 2016

This report summarizes the activities, successes, and challenges of Clinic IP, a partnership of 17 community legal clinics in Ontario. Clinic IP is experimenting with A2J Guided Interviews, an online interactive software. The report discusses efforts to create tools that increase poverty law clinic capacity by helping with intake, document assembly, and referrals. A key […]

Author(s):

Community Legal Clinic - Simcoe, Haliburton, Kawartha Lakes

Produced/Updated In:

2016

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Designing the Competition: A Future of Roles beyond Lawyers? The Case of the USA

This report canvasses a number of approaches to “nonlaywer assistance programs” operating in the United States as at autumn 2015. These programs have varying levels of training – as well, some rely on volunteers while others rely on paid non-lawyer staff. The report notes that many jurisdictions have started to experiment with models to help […]

Available in:

English

Produced by:

Hastings Law Journal

Author(s):

Sandefur, Rebecca E.; Clarke, Thomas

Produced/Updated In:

2016