Research Database

CLEO hosts a database of research on public legal education and information and access to justice. We add research reports on an ongoing basis.

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Legal Topic: Self-help

Produced by: All

Author: All

Showing results 21 to 27 of 27

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Voices from the field: Needs mapping self-help services in rural and remote communities

The goal of this project was to examine civil and family justice needs in rural and remote areas of British Columbia. It also explored options for providing access to self-help services, to help users resolve their civil and family justice issues.

Available in:

English

Author(s):

Reid, Gayla; Malcolmson, John

Produced/Updated In:

2008

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Alberta Self-Represented Litigants Mapping Project: Final Report

The Alberta Self-Represented Litigants Access to Justice Mapping Project was designed to document the range of government and non-government services and supports currently available to self-represented litigants (SRLs) in Alberta. The mapping process also reveals issues surrounding current service delivery including gaps in present services and possible ways of bringing existing services more closely in-line […]

Available in:

English

Author(s):

Stratton, Mary

Produced/Updated In:

2007

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Civil Justice Reform Project, Summary of Findings and Recommendations

This report reviews potential areas of legal reform and makes recommendations to make the civil justice system more accessible and affordable. The recommendations aim to improve access to justice for Ontarians who are both represented and unrepresented litigants. The report supports the principle that the time and expense of any proceeding should be proportionate to […]

Available in:

English

Author(s):

Osborne, Coulter A.

Produced/Updated In:

2007

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BC Supreme Court Self-Help Information Centre: Initial Evaluation Report

This report is a “year-to-date” summary of the BC Supreme Court Self-Help Information Centre (SHC) service model experiences, challenges, and degrees of success in meeting stated goals. It provides a statistical profile drawn from evaluation data that looks at types of clients served, legal issues addressed, services offered, and patterns of referrals made and received […]

Available in:

English

Author(s):

Reid, Gayla; Malcolmson, John

Produced/Updated In:

2005

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ISB Self Help project, Executive summary

The Advice Services Alliance (ASA) in the United Kingdom developed and evaluated a suite of Internet-based applications, designed to support a self-help approach to resolve legal problems. The objective of the project was to explore interactive case management and the support of services through the Internet. They produced a variety of self-help materials, including a […]

Available in:

English

Produced by:

Advice Now

Author(s):

Advice Now

Produced/Updated In:

2005

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Developing a coordinated service model for self representing litigants: Proposed Service Vision and Program Design

This report covers phase two of the Self-Representing Litigants project in British Columbia. It focuses on developing a service vision, model, and implementation plan for a Self-Represented Litigants’ Self-Help Centre in family and civil justice. The projects tries to determine a model for coordinating self-help legal services at two Vancouver courthouses and to develop a […]

Available in:

English

Author(s):

Reid, Gayla; Malcolmson, John; Senniw, Donna

Produced/Updated In:

2004

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Self-Represented Litigants in Nova Scotia: Needs Assessment Study

The Self-Represented Litigants Project of the court services division of the Nova Scotia Department of Justice surveyed the litigants, judges and court staff to identify needs and to make recommendations to improve services and develop accessible programs. Self-represented litigants are said to lack knowledge regarding forms completion, the rules of evidence and case presentation and […]

Available in:

English

Author(s):

Paton, Anna; Withrow, Yetta

Produced/Updated In:

2004