What Makes Court Forms Complex? Studying Empirical Support for a Functional Literacy Approach
This article describes an empirical study examining the complexity of court forms. The researchers obtained direct feedback from individuals without legal training who were attempting to complete a standard court form. The researchers conclude that “using a functional literacy approach, coupled with robust human testing, generates useful insights about court-form complexity that will facilitate the […]
Available in:
English
Produced by:
Author(s):
Salyzyn, Amy; Burkell, Jacquelyn; Costain, Emma; Piva, Brandon
Produced/Updated In:
2019