Online course for library staff

CLEO and the Ontario Library Association have developed an 8-week online course to help library staff build skills and confidence to help customers with legal problems.

Participants in the course watch a series of short, engaging video clips that explore the role of library staff in helping people with legal problems and offer tools for providing reliable legal information and legal referrals. Legal experts in housing, employment, family, and consumer law discuss some of the most common legal problems, and give suggestions on helpful information and referrals library staff can provide in response.

The course has quizzes and short written responses and participants receive personalized feedback from instructors. Upon completion, participants receive a certificate as a Legal Information and Referral Specialist.

To find out about future online courses, please email Michelle Cader, CLEO’s Community Outreach Manager, or call 416-408-4420 x 826.

In addition to our online course, CLEO also offers in person and webinar training on how to find good legal information. View one of our sample webinars for library staff.