Research Database

CLEO hosts a database of research on public legal education and information and access to justice. We add research reports on an ongoing basis.

Help us make this a useful and comprehensive resource. Let us know if we've missed a report, or if your organization has conducted research relating to public legal education and information or access to justice that's not included here. You can reach us at info@cleoconnect.ca.

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Legal Topic: Legal capability/ legal literacy

Produced by: All

Author: All

Showing results 11 to 20 of 30

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How People Understand and Interact with the Law

This report presents the findings of a nation-wide survey on legal needs conducted in the UK. Initially, the participants were asked questions about their legal rights in relation to four hypothetical scenarios. The report methodology also included interviewing respondents in two waves, by going back to the original respondents two years later to see what impact their legal problem was having on them by then.

Available in:

English

Author(s):

Denvir, Catrina; Balmer, Nigel J.; Pleasance, Pascoe

Produced/Updated In:

2015

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Legal Needs, Legal Capability and the Role of Public Legal Education

This report analyzes the findings of a nationally representative survey of over 5,000 people in the United Kingdom on legal needs, and makes recommendations about the role of public legal education and information (PLE) in better addressing legal needs. Some of the key findings from the report:

half of the UK population will have a civil justice problem every three years
the most common legal problems emerge from day to day social and economic interactions such as consumer issues,

Available in:

English

Produced by:

Law for Life

Author(s):

Wintersteiger, Lisa

Produced/Updated In:

2015

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I feel empowered, I know my rights: Communities empowered by peer educators and paralegals

This paper canvasses the use of peer educators and paralegals to promote community legal education and access to justice in marginalized communities in Australia. After weighing the benefits and challenges of using legal empowerment strategies in this context, the author concludes that using peer educators and paralegals working in conjunction with lawyers can help improve legal capability in vulnerable communities.

Available in:

English

Author(s):

Maloney, Jacinta

Produced/Updated In:

2014

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Legal capability and inaction for legal problems: knowledge, stress and cost

This paper analyzes data from an Australian survey on legal needs to determine which groups of people are less likely to take action in response to legal problems – and why.

Available in:

English

Author(s):

McDonald, Hugh McIntosh

Produced/Updated In:

2014

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Limits of legal information strategies: when knowing what to do is not enough

This report analyzes data taken from a national survey on legal need in Australia to determine the reasons why people often do not take action when facing legal problems. The data demonstrated that even when people had information about what to do, they might fail to take action for a number of reasons,

Available in:

English

Author(s):

People, Julie; Forell, Suzie; McDonald, Hugh McIntosh

Produced/Updated In:

2014

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Reshaping legal assistance services: building on the evidence base

This discussion paper provides a comprehensive overview of empirical research on the nature and distribution of legal needs in Australia and other jurisdictions (including Canada).

Available in:

English

Author(s):

Law and Justice Foundation of New South Wales; Pleasance, Pascoe

Produced/Updated In:

2014

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Responding Early, Responding Well: Access to Justice through the Early Resolution Services Sector

The Prevention, Triage and Referral Working Group began working in 2012 to put together recommendations for improved legal services for the Action Committee on Access to Justice in Civil and Family Matters. After significant feedback from key players, the group put together a report focusing on how to move the sector forward and on recommendations that support this process.

Author(s):

Prevention, Triage and Referral Working Group

Produced/Updated In:

2013

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When I tell my story, I’m in charge: Ethical and effective storytelling in advocacy

This report canvasses the use of storytelling in advocacy. It reviews a number of approaches to storytelling in Australia and other countries. The author concludes that facilitating storytelling should be viewed as a core part of the progressive role of community legal centres in helping empower communities, protect human rights and foster social change.

Available in:

English

Author(s):

Ball, Rachel

Produced/Updated In:

2013

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Facing up to legal problems: Towards a preventative approach to addressing disputes and their impact on individuals and society

This report details the findings of Scottish research intended to learn about consumer behaviour when dealing with legal issues. Researchers conducted 12 mini focus groups and 30 in-depth interviews with consumers. The research found that not all consumer recognize that they have a legal problem in the first place. And even if they do,

Available in:

English

Author(s):

Consumer Focus Scotland

Produced/Updated In:

2012

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Equalities PLE: Plan and deliver!

This report provides insights into how advice workers view PLE including thoughts on how to improve access, increase the profile of PLE agencies, inspire confidence, and demystify the law. The overarching focus of PLE is said to enable users to act on legal issues as they arise.

Available in:

English

Produced by:

Law for Life

Author(s):

Harris, Theresa

Produced/Updated In:

2010